Manage Your Workforce From One Place
Managing a remote workforce’s mission-critical and day-to-day operations requires reliable lines of communication that are always open and available. Priority PTT’s world-class multi-session dispatch software serves as a command-and-control center for the management of lone workers and remote workforces across a range of industry sectors. It enables instant, reliable group and individual communications, emergency (SOS) alerts, assistance, location monitoring and more.
Groups & Contacts Panel
- View & Manage Group Status
- View & Manage Contacts
- Initiate Group or Private 1-on-1 Calls
- Initiate Text or Video Chat*
Dispatch Workspace
Drag groups or contacts to the Dispatch Workspace to monitor, manage, and talk to them. The base dispatch system allows up to 4 simultaneous groups in the workspace. For a small additional fee, you can add more if needed. See the Pricing Page for more details.
Each group has individual audio settings like, destination and volume. There is even an All-Points-Bulletin button that will broadcast to all groups on the workspace at once.
The Dispatch Software supports keyboard shortcuts, desktop mics, and a foot switch, allowing extreme flexibility in operation.
Map Panel
- View real-time GPS location of your workforce*
- See instant location of units in Emergency Status*
- See closest units to any emergency automatically*
- Set geofence alerts when units enter or exit and area*
Workforce
Advanced Feature Management*
Workforce Management
Workforce Management allows for timekeeping and scheduling of personnel. This advanced feature also allows for the creation and assignment of questions and task lists to the workforce. It can even handle leave requests.
Workforce management also allows employees to file custom incident reports. These reports can require the sender to answer questions, attach pictures, or video, as well as enter reported information. These reports are great for reporting safety violations, customer issues, or marking guard rounds.
Lone Worker
The Lone Worker feature is used to monitor the safety of workers in solo or dangerous situations. With fully customizable profiles you can set check-in timers and set how a lone worker must check-in.
The lone worker will be alerted if there are nearing a required check-in and can be placed into Emergency Status if the check-in is missed.
Once in Emergency Status the dispatcher as well as other workers can be notified and will be provided with the workers exact GPS location.
Reports
From the reports dashboard your dispatcher can manage all workforce submitted reports from the field, as well as timekeeping and leave requests.
Reports can also be sent automatically to supervisors.
Recordings
Recordings can also be reviewed and managed from within the Dispatch Software. Recordings can be enabled by group or per individual subscriber.
* Some Features Require Additional Licensing on the Relevant Radio Subscriber. Check out our How-it-Works page for complete feature information. Contact us for a custom quote.